End User License Agreement

You must be at least 18 years old, or the age of majority where you live, and able to enter into a binding contract. If you use the App for a business, you confirm that you are authorized to accept this Agreement for that business, and "you" includes the business.

The App is licensed, not sold. Subject to this Agreement, CueBytes grants you a limited, personal, non-exclusive, non-transferable, non-sublicensable, revocable license to download, install, and use the App on devices that you own or control, for your own property management purposes. If you got the App from the Apple App Store, your use must also follow the Usage Rules in the Apple Media Services Terms and Conditions, which may allow use by other members of your Family Sharing group. CueBytes and its licensors keep all rights not expressly granted to you.

You agree not to, and not to let anyone else:

• copy, modify, or create derivative works of the App, except as the law allows;
• decompile, reverse engineer, disassemble, or try to obtain the App's source code, except to the extent the law expressly permits this despite this restriction;
• rent, lease, lend, sell, sublicense, or redistribute the App;
• remove or bypass security, plan limits, usage limits, or license checks, or access the Services by automated means (such as scripts or bots) other than through the App;
• use the Services to break any law, infringe anyone's rights, send spam or harassing messages, or store or send malicious code;
• interfere with or overload the Services or their infrastructure;
• use the Services to build a competing product.

You can use the App as a guest or create an account with email, Sign in with Google, or Sign in with Apple. Some features, such as cloud backup and sync, need a signed-in account. You are responsible for keeping your device and sign-in details secure and for activity under your account. Tell us promptly at notices@mail.rentkeep.app if you believe your account has been used without permission.

• You own your content. The records, files, photos, and messages you add ("Your Content") remain yours. You give CueBytes a limited license to host, store, copy, process, transmit, and display Your Content only as needed to provide, secure, and support the Services, as described in our Privacy Policy.
• You are responsible for tenant information. When you enter information about tenants or other people, you are responsible for having a lawful basis (and, where required, their consent) to collect, store, and use it, for giving any required privacy notices, and for using it only for lawful purposes. You must follow the laws that apply to you, including landlord-tenant, fair housing, debt collection, consumer protection, anti-spam, and data protection laws.
• Messages you send. When you use the App to send invoices, reminders, invites, or other messages to tenants, they are sent on your behalf and you are responsible for their content and for having the right to contact the recipient.
• Keep your own backups. Records are stored on your device and, if you turn it on, in cloud backup. Devices can be lost and data can be damaged, so please export or back up anything important. You are responsible for the accuracy of what you enter.

• RentKeep AI uses a third-party AI model to generate replies. Your messages and relevant records are processed as described in our Privacy Policy.
• AI output can be inaccurate, incomplete, or out of date. It is not legal, tax, accounting, or financial advice, and it is not a substitute for a qualified professional. Check AI output before you rely on it.
• The AI may propose to create, update, or delete records or to send messages. These changes happen only after you confirm them, unless you turn on a setting that allows automatic sending. You are responsible for the changes and messages you approve or allow.
• Free and guest plans include a limited number of AI messages and voice replies per day. Paid plans may have higher limits and a daily fair-use cap. Limits can change.

The App works with services we do not control, such as Apple, Google, Stripe (if you connect your own Stripe account to collect tenant payments), email delivery, and AI providers. Your use of those services may be subject to their own terms and privacy policies, and we are not responsible for them. If you connect Stripe, your relationship with Stripe and your tenants' payments are governed by your agreement with Stripe, and you are responsible for your Stripe account and any fees, chargebacks, and refunds to tenants. You must also comply with any third-party terms that apply when you use the App, such as your wireless carrier's terms.

The App and Services, including their software, design, text, graphics, and trademarks, belong to CueBytes or its licensors and are protected by intellectual property laws. If you send us ideas or feedback, we may use them without any obligation to you.

To the fullest extent permitted by law, the App and Services are provided "as is" and "as available", without warranties of any kind, express or implied, including warranties of merchantability, fitness for a particular purpose, title, and non-infringement. We do not warrant that the App will be uninterrupted, error-free, or secure, that data will never be lost, or that calculations, reports, reminders, or AI output will be accurate or complete.

RentKeep is a record-keeping and communication tool. It does not provide legal, tax, accounting, or financial advice, and it is not a property manager, payment processor, or collection agency. Some jurisdictions do not allow the exclusion of certain warranties, so some of these exclusions may not apply to you.

To the fullest extent permitted by law, CueBytes and its members, officers, employees, and suppliers will not be liable for any indirect, incidental, special, consequential, or punitive damages, or for any loss of profits, revenue, rent, data, or goodwill, arising from or related to the App or Services, even if advised of the possibility of such damages. Our total liability for all claims relating to the App or Services will not exceed the greater of the amount you paid for the Services in the 12 months before the claim arose, or US$100.

Some jurisdictions do not allow these limitations, so they may not apply to you. Nothing in this Agreement limits liability that cannot be limited by law.

To the extent permitted by law, you agree to defend, indemnify, and hold harmless CueBytes from claims, losses, and expenses (including reasonable legal fees) arising from Your Content, your use of tenant information, messages you send through the App, or your breach of this Agreement or the law.

This Agreement applies until it is ended by you or us. You can end it at any time by deleting your account and removing the App from your devices. We may suspend or end your access if you breach this Agreement, if required by law, or if we stop offering the App, and we will give notice where reasonable. When this Agreement ends, the license in section 2 ends and you must stop using the App. Sections that by their nature should continue (such as 5, 9, 10, 11, 12, 15, and 16) survive termination. Ending this Agreement does not cancel a store subscription; cancel it in your store settings as described in section 7.5.

If you downloaded the App from the Apple App Store, the following terms also apply:

• Agreement is with CueBytes. This Agreement is between you and CueBytes only, not with Apple Inc. ("Apple"). CueBytes, not Apple, is solely responsible for the App and its content.
• Scope of license. The license granted to you is limited to a non-transferable license to use the App on any Apple-branded products that you own or control, as permitted by the Usage Rules in the Apple Media Services Terms and Conditions, except that the App may be accessed and used by other accounts associated with you through Family Sharing or volume purchasing.
• Maintenance and support. CueBytes is solely responsible for providing any maintenance and support services for the App, as stated in this Agreement or as required by law. Apple has no obligation at all to provide any maintenance or support services for the App.
• Warranty. CueBytes is solely responsible for any product warranties, whether express or implied by law, to the extent not effectively disclaimed. If the App fails to conform to any applicable warranty, you may notify Apple, and Apple will refund the purchase price (if any) for the App to you. To the maximum extent permitted by law, Apple has no other warranty obligation at all for the App, and any other claims, losses, liabilities, damages, costs, or expenses due to any failure to conform to any warranty are CueBytes's sole responsibility.
• Product claims. CueBytes, not Apple, is responsible for addressing any claims by you or any third party relating to the App or your possession and use of it, including: (i) product liability claims; (ii) any claim that the App fails to conform to any applicable legal or regulatory requirement; and (iii) claims arising under consumer protection, privacy, or similar laws, including in connection with the App's use of the HealthKit and HomeKit frameworks (the App does not currently use them).
• Intellectual property claims. If any third party claims that the App or your possession and use of it infringes that third party's intellectual property rights, CueBytes, not Apple, will be solely responsible for the investigation, defense, settlement, and discharge of that claim.
• Legal compliance. You represent and warrant that (i) you are not located in a country that is subject to a U.S. Government embargo, or that has been designated by the U.S. Government as a "terrorist supporting" country; and (ii) you are not listed on any U.S. Government list of prohibited or restricted parties.
• Developer contact. Questions, complaints, or claims about the App should be sent to CueBytes LLC at notices@mail.rentkeep.app, or by mail to CueBytes LLC, c/o Registered Agents Inc, 30 N Gould St Ste R, Sheridan, WY 82801, USA.
• Third-party terms. You must comply with applicable third-party terms of agreement when using the App.
• Third-party beneficiary. Apple and Apple's subsidiaries are third-party beneficiaries of this Agreement. Once you accept this Agreement, Apple will have the right (and will be deemed to have accepted the right) to enforce it against you as a third-party beneficiary.

If you downloaded the App from Google Play, the Google Play Terms of Service also apply, and Google is not responsible for the App.

This Agreement is governed by the laws of the State of Wyoming, United States, without regard to its conflict-of-law rules. Any dispute arising from this Agreement or the Services will be resolved in the state or federal courts located in Wyoming, and you and CueBytes consent to their jurisdiction. If you are a consumer living in the EEA, the UK, or another country whose laws give you the right to bring claims in your local courts or to rely on mandatory local consumer protection laws, nothing in this section takes away those rights.

• Export laws. You may not use or export the App in violation of U.S. or other applicable export control and sanctions laws.
• Entire agreement. This Agreement, together with the Terms of Service and Privacy Policy, is the entire agreement between you and CueBytes about the App. If this Agreement conflicts with the Terms of Service, this Agreement controls for the App and subscriptions.
• Severability and waiver. If any part of this Agreement is found unenforceable, the rest remains in effect. Not enforcing a provision is not a waiver of it.
• Assignment. You may not transfer this Agreement without our consent. We may transfer it in connection with a merger, acquisition, or sale of assets.

We may update this Agreement from time to time. We will post the new version on this page and change the "Last updated" date. If changes are material, we will give notice in the App or by email before they take effect. If you keep using the App after changes take effect, you accept the updated Agreement. If you do not agree, stop using the App and cancel any subscription.

CueBytes LLC, c/o Registered Agents Inc, 30 N Gould St Ste R, Sheridan, WY 82801, USA. Email: notices@mail.rentkeep.app. Website: rentkeep.app.